In the Diwan-i-Aam (or the Hall of Public Audiences) the Emperor, seated in a canopied alcove, would hear complaints and pleas of the commoners through a jharokha (balcony). The hall was ornamented with stuccowork and featured a series of gold columns.
It also included a large railing that separated the commoners from the emperor. The Diwan-i-Aam was also used for state functions. The spacious mardana or courtyard behind the Diwan-i-Aam is surrounded by several interesting structures.